Due to the digital nature of the shop’s products, there is strictly no refunds. If you have questions about if a template is a good fit for your business before purchasing, don’t hesitate to reach out!

After your website template is purchased, you’ll gain lifetime access to the companion guides for setting your site up, as well as the tutorial library and any future tutorial updates.

Email support is provided within 30 days of template purchase. Any support beyond the 30-day support window is subject to additional charge.

Absolutely! Template installation is available as an add-on service should you wish to have a designer on the Venue Design Vault team complete your site set-up.

This service is structure as a VIP Day, meaning you’ll have your site set up and ready to launch within one day! Requirements for this service include delivering all brand assets (logo files, brand colors, typography) and site content (written copy for each page, imagery, embed codes for your CRM, scheduler, etc.). Once your content is ready, we’ll schedule a day to install and you can cross a website off your to-do list!

Learn more about this and other design services here.

In general, Squarespace is an ideal platform for most venue owners and service providers. Since you’re purchasing a template, you can bypass the challenge of designing from scratch and instead focus on the simple task of plugging in content and using the template as a foundation. The design flexibility available with Squarespace’s 7.1 Fluid Engine means that you can have a dynamic, modern online home that doesn’t require extra coding (my goal with these template is for them to be EASY).

Besides great design functionality, Squarespace has the built-in feature for blogging and e-commerce, as well as plan add-ons for scheduling, email marketing, and invoicing. It’s SEO-friendly and is always getting new updates that make it even more powerful as a tool for business growth, awareness, and booking.

Still wondering if Squarespace is a good fit for your venue business? Reach out with your questions here.

If you have an existing Squarespace site, whether on 7.0 or 7.1, you’ll treat using the template as building a brand new site since there is currently not a tool available to copy section designs from one site to another.

If this is the scenario you find yourself in, don’t worry! You’ll be provided with a step-by-step breakdown, tips, and tutorials for getting your new site set up.

Though moving to Squarespace can look slightly different depending on the platform you’re currently using, the process is usually pretty simple! With each template purchase, there are tutorials and steps included to cover this exact kind of scenario, including the best way to move your content, setting up redirects, checking URLs, connecting your domain and more.

If you currently have a blog, one thing to be aware of is if you’re able to export the blog content or not. Platforms like Wordpress or ShowIt allows for exporting content and importing into Squarespace, whereas Wix doesn’t and requires moving posts manually. Not impossible, just a little more time consuming!